Measurable Savings Through Good Communication

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The Challenge

To best manage Symantec’s global mission critical locations, Cushman & Wakefield facilities professionals rely on a simple technique that has widespread, valuable results: a weekly conference call. During the Method of Procedure (MOP) meeting, team members discuss maintenance across international operations.

The Solution

Examples include a $50,000 spare main circuit breaker identified six hours from when it was needed and $20,000 infrared cameras shipped between sites to avoid multiple purchases.

The Result

The result is a system-wide understanding of work performed, which enables efficiency and success in the following ways: helps avoid simultaneous maintenance on redundant sites; flexibly, rapidly deploys resources to where they're needed around the world; and identifies tools and equipment available, as well as critical spares, reducing the need to maintain high cost equipment at each location.

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