Call Centers - Cushman & Wakefield

Call Centers

The return of offshore call centers to North America in recent years has opened an untapped market where an optimal location is critical. Cushman & Wakefield understands that a low cost, productive workforce drives the industry’s success and is ultimately determined by real estate.

Our team of call center specialists will seamlessly link your business operations with location strategies that address all real estate needs. We provide the expertise to effectively address all business requirements including workforce recruiting and retention, lower operating costs and risk mitigation.

In short, call centers cut across all industries and our professionals will partner with you to ensure accessibility to the workforce necessary in supporting your business functions.

Real Estate Services


  • Site selection
  • Transaction management
  • Lease negotiations
  • Dispositions
  • Project management
  • Facilities/property management
  • Valuations

Research & Insight

Business Process Outsourcing Location Index 2016

Cushman & Wakefield’s comprehensive global report – Where in the World? Business Process Outsourcing (BPO) & Shared Service Location Index – assesses factors likely to affect the successful operation of BPO functions around the world. The report ranks top outsourcing locations worldwide by assessing costs, risks and operating conditions.

Read more